Leading Edge Recovery tailors its collection services to meet the needs of each individual client. Starting with asset recovery solutions, the company works with clients to forge a plan for attaining the highest return on investment possible. When first-party collections has failed, companies turn to third-party collections after charge-off to recover as much as possible. Below are the answers to some of the most common question about third-party collections through the company.

Q: For which industries does Leading Edge Recovery offer third-party collections?

A: The company works primarily in its niche markets, including telecommunications, retail, and automobile. In addition, the company works extensively with banks and their various lines of credit, such as cards, home equity loans, student loans, installment payments, and commercial loans.

Q: What recovery services does the company offer?

A: The company works to identify and address the unique needs posed by each portfolio, creating a customized approach. Common services include training, recording, audition, reporting, and skiptracing, both manual and systemic. In addition, the company offers inbound and outbound dialer services, deceased and bankruptcy scrubbing, and lettering, in addition to other services depending on need.

Q: How much do third-party collection services cost?

A: Leading Edge Recovery operates with very little overhead and takes a minimalist approach whenever appropriate. Passing this savings onto the client, the company boasts extremely competitive rates with lower expected margins compared to industry standards.

Q: How does the company run its collection services?

A: The company realizes that how it collects is just as important as how much it collects. To that end, all employees undergo extensive training and engage with continuing education opportunities, constantly refining their skills. The company maintains a commitment to compliance and requires all employees to pass a quarterly compliance exam. Continually refining services, the professionals at Leading Edge Recovery provide innovative approaches to each portfolio in addition to proven techniques, such as call and work sloping, leveraging, and scoring. The company routinely exceeds client expectations.

About Leading Edge Recovery

Over the past eight years, Leading Edge Recovery has grown into one of the most prominent debt collection firms in the nation, serving the needs of several major creditors. The company provides highly specialized services and has won awards from multiple clients for its dedication and performance. At present, Leading Edge Recovery has locations in three cities around the country in addition to its headquarters in Chicago, Illinois.